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Definitions and legal references

This Website (or this Application)
The property that enables the provision of the Service.
Agreement
Any legally binding or contractual relationship between the Owner and the User, governed by these Terms.
Owner (or We)
Aillwee Cave- The natural person(s) or legal entity that provides this Website and/or the Service to Users.
Service
The service provided by this Website as described in these Terms and on this Website.
Terms
Provisions applicable to the use of this Website and Services in this or other related documents, subject to change from time to time, without notice.
User (or You)
The natural person or legal entity that uses this Website.

This document is an agreement between You and Aillwee Cave.

You acknowledge and agree that by accessing or using this website or using any services owned or operated by this website, you have agreed to be bound and abide by these terms of service (“Terms of Service”), our privacy notice (“Privacy Notice”) and any additional terms that apply.

These Terms govern

  • the conditions of allowing the use of this website, and,
  • any other related Agreement or legal relationship with the Owner

in a legally binding way. Capitalized words are defined in appropriate sections of this document.

The User must read this document carefully.

If you do not agree to all of these Terms of Service and any additional terms that apply to you, do not use this website.

This Website is provided by:

Aillwee Cave
Ballyvaughan
Co. Clare
Ireland

Owner contact email: 


Summary of what the User should know

  • Age restriction on usage of this Website and the Service : To access and use this Website and any of its Service the User must be an adult under applicable law.
  • Please note that some provisions in these Terms may only be applicable to certain categories of Users. In particular, certain provisions may only apply to Consumers or to those Users that do not qualify as Consumers. Such limitations are always explicitly mentioned within each applicable section. In the absence of any such mention, sections apply to all Users.

Terms of use

Single or additional conditions of use or access may apply in specific cases and are additionally indicated within this document.

By using this Website, Users confirm to meet the following requirements:

  • There are no restrictions for Users in terms of being Business/Commercial Users or Consumers.
  • Users must be recognized as adult by applicable law.

Content on this Website

Unless otherwise specified all Website Content is provided or owned by the Owner or its licensors.

The Owner has taken efforts to ensure that the Website Content does not violate legal provisions or third-party rights. However, it’s not always possible to achieve such a result.

In such cases, the User is requested to report complaints using the contact details specified in this document.

Rights regarding content on this Website – All rights reserved

The Owner reserves and holds all intellectual property rights for any such content.

Users may therefore not use any such content, in any way that is not necessary or implicit in the proper use of the Website/Service.

Access to external resources

Through this Website, Users may have access to external resources provided by third parties. Users acknowledge and accept that the Owner has no control over such resources and is therefore not responsible for their content and availability.

Conditions applicable to any resources provided by third parties, including those applicable to any possible grant of rights in content, result from each such third party’s terms and conditions or, in the absence of those, applicable statutory law.

Acceptable use

This Website and the Service may only be used within the scope of what they are provided for, under these Terms and applicable law.

Users are solely responsible for making sure that their use of this Website and/or the Service violates no applicable law, regulations or third-party rights.

Terms & Conditions of Sale – Santa’s Virtual Workshop 2020

These terms set out the basis on which you can purchase tickets for Santa’s Virtual Workshop @ Aillwee Cave and the Birds of Prey Centre. Once your tickets have been purchased, the booking is non-refundable. By purchasing tickets for Aillwee Cave and Birds of Prey Centre you acknowledge that you have read and agree to be bound by these terms and conditions and have read and agree to the use of the information you provide us with.

All persons wishing to purchase tickets Santa’s Virtual Workshop @ Aillwee Cave can do so subject to the following terms and conditions:

  • All prices are quoted in Euro.
  • Whilst Aillwee Cave Company reserves the right to increase or decrease our prices at any time before you book, once your booking is confirmed the price of your Booking as stated in the Confirmation Email will not change.
  • Once purchased, your ticket must be redeemed on the date and time you have booked
  • Online tickets are valid for one Virtual Santa Call only.

 

  • It is the sole responsibility of the bearer of this ticket to check the time of your pre-booked Zoom Call.
  • Children under the age of 16 part taking in a zoom call with Santa must be accompanied by an adult, aged 18 years or over.
  • Zoom attendees are expected to respect and conform to local laws and customs. If, in Aillwee Cave and the Birds of Prey Centre’s opinion, an attendee is behaving in such a way as to cause danger, distress or annoyance to other, he/she may be removed from the call without refund.
  • Aillwee Cave and the Birds of Prey Centre will use all reasonable endeavours to ensure that all of its facilities / displays are open for use by visitors during normal opening hours. However, Aillwee Cave and the Birds of Prey Centre reserves the right, in its absolute discretion, whether for safety reasons or otherwise, and with or without prior notice, to close its attraction or any part of it. In the event of such closure, the Aillwee Cave and The Birds of Prey Centre will refund any visitor the cost of his or her prepaid ticket. Otherwise Aillwee Cave and The Birds of Prey Centre shall have no liability whatever, including no liability for travel expenses or any other out of pocket expenses.
  • Other than liability for death or personal injury resulting from Aillwee Cave and The Birds of Prey Centre’s negligence, Aillwee Cave and The Birds of Prey Centre, its employees or agents shall not be liable for any loss or damage, direct or indirect, howsoever arising.
  • If for some reason you are unhappy with any aspect of your Booking with us, we ask that you write to us, at Aillwee Cave and The Birds of Prey Centre, Ballyvaughan, Co. Clare Ireland or by email at info@aillweecave.ie. Where possible, please quote the Booking Reference Number and provide all other relevant information. On a case by case basis consideration will be given in relation to refunding part or all your booking. Please note that a 5% administration fee will be retained.
  • Online bookings cannot be used in conjunction with any other special offer.
  • No two special offers can be used in conjunction with each other.
  • By purchasing an online ticket you agree to Aillwee occasionally contacting you via email or text message. To unsubscribe please email info@aillweecave.ie

Terms & Conditions of Sale- Aillwee Cave & Birds of Prey Centre

These terms set out the basis on which you can purchase and redeem tickets for your visit to Aillwee Cave and the Birds of Prey Centre. Once your tickets have been purchased, the booking is non-refundable. By purchasing tickets for Aillwee Cave and Birds of Prey Centre you acknowledge that you have read and agree to be bound by these terms and conditions and have read and agree to the use of the information you provide us with.

  • All persons wishing to purchase tickets to visit Aillwee Cave and Birds of Prey Centre do so subject to the following terms and conditions:
  • All prices are quoted in Euro. Whilst Aillwee Cave Company reserves the right to increase or decrease our prices at any time before you book, once your booking is confirmed the price of your Booking as stated in the Confirmation Email will not change.
    Once purchased, your day ticket must be redeemed within 5 years unless otherwise stated on any specific offers running for a fixed period of time.
  •  Online tickets are valid for one-day visits only.
    On arrival and to redeem your ticket, you must present either a printed copy or a download of your booking confirmation.
  • It is the sole responsibility of the bearer of this ticket to check opening times and tour times of Aillwee Cave and The Birds of Prey Centre.
  • For Aillwee Cave scheduled tours on your arrival, you shall be accommodated on the next available tour. For the Birds of Prey Flying Displays please see the current schedule on the following link https://www.aillweecave.ie/opening-times
  • Children under the age of 16 must be accompanied by an adult, aged 18 years or over.
  • All Hawk Walks, once purchased online, need to be scheduled. We require a minimum of 1- 2 days notice to arrange and schedule your Hawk Walk.
  • Save as otherwise permitted by Aillwee Cave and the Birds of Prey Centre, all persons entering must pay for admission. Tickets must be retained at all times and submitted for inspection if required.
  • Any person attempting to gain admission without a valid ticket may be ejected.
  • In accordance with Irish Law, smoking is strictly prohibited within all Aillwee Cave and the Birds of Prey Centre in-door public spaces.
  • Any behaviour likely to cause annoyance to other visitors or confusion of any kind is not permitted. Visitors are expected to respect and conform to local laws and customs. If, in Aillwee Cave and the Birds of Prey Centre’s opinion, a visitor is behaving in such a way as to cause danger, distress or annoyance to others or damage to property, he/she may be removed from the site without refund. In addition, he/she must meet any expenses incurred as a result of such behaviour.
  • Aillwee Cave and the Birds of Prey Centre will use all reasonable endeavours to ensure that all of its facilities / displays are open for use by visitors during normal opening hours. However, Aillwee Cave and the Birds of Prey Centre reserves the right, in its absolute discretion, whether for safety reasons or otherwise, and with or without prior notice, to close its attraction or any part of it. In the event of such closure, the Aillwee Cave and The Birds of Prey Centre will refund any visitor the cost of his or her prepaid ticket. Otherwise, Aillwee Cave and The Birds of Prey Centre shall have no liability whatever, including no liability for travel expenses or any other out of pocket expenses.
  • Other than liability for death or personal injury resulting from Aillwee Cave and The Birds of Prey Centre’s negligence, Aillwee Cave and The Birds of Prey Centre, its employees or agents shall not be liable for any loss or damage, direct or indirect, howsoever arising.
  • Pets or animals of any nature (with the exception of guide dogs and hearing dogs) must be kept on a leash at all times. Pets or animals of any nature (with the exception of guide dogs and hearing dogs)are NOT Permitted into the Aillwee Cave or The Birds of Prey Centre
  • If for some reason you are unhappy with any aspect of your booking with us, we ask that you write to us, at Aillwee Cave and The Birds of Prey Centre, Ballyvaughan, Co. Clare Ireland or by email at info@aillweecave.ie. Where possible, please quote the Booking Reference Number and provide all other relevant information. On a case by case basis consideration will be given in relation to refunding part or all of your booking. Please note that a 5% administration fee will be retained.
  • Online bookings cannot be used in conjunction with any other special offer.
  • Tickets are not valid for groups and can only be used by individuals.
  • No two special offers can be used in conjunction with each other.
  • The Aillwee Cave is not suitable for Wheelchairs or Buggies/Strollers.
  • By purchasing an online day ticket you agree to Aillwee occasionally contacting you via email or text message. To unsubscribe please email info@aillweecave.ie
  • Groups minimum of 15 people – Group Rates can be obtained by emailing info@aillweecave.ie
  • Face Covering must be worn on-site at all times.

Aillwee Cave Co and The Birds of Prey Centre reserves the right, in its absolute discretion, to refuse entry on to or remove from its premises or the vicinity any person who:-

  • Is displaying any symptoms of COVID-19 outlined here https://www2.hse.ie/conditions/coronavirus/symptoms.htmlHas been convicted of a criminal offence, which, in its opinion, is likely to affect the safety or enjoyment of other visitors.
  • Has behaved in a manner or is likely to affect the safety or enjoyment of other visitors.
  • Has used threatening, abusive or insulting words or behaviour or in any way provokes or behaves in a manner which may provoke a breach of the peace.
  • Is thought to be under the influence of alcohol or other substances

Adopt a Bird Program

  • Adopt a Bird package is for 12 months and is valid from the date of purchase.
  • Included in your pack are 3 individual passes for your use.
  • All passes are to be used within the adoption time period and must be presented at the entry point at each visit.
  • All passes are for entry to the Birds of Prey Centre only.
  • Under 16-year-olds must be accompanied by an adult at all times on the Aillwee Cave and Birds of Prey Centre site.
  • Adoption does not entitle the holder to handle or touch their bird, however, as particular birds are used in public demonstrations there may be an opportunity to hold and get a picture with your bird during these times.
  • The Company reserves the right to ask any member of the public to leave the premises following misconduct towards staff, birds, or other members of the public.
  • The adoption pack is non- refundable.
  • Not valid with any other offers.
  • The Centre aims to deliver the adoption pack within 10 working days of purchase, however, overseas orders may take longer.
  • 11. All credit/debit card transactions are handled by a secure payment service.
  • Aillwee Cave Co does not disclose buyer’s information to third parties unless we are required to under any applicable law, summons, search warrant, court or regulatory order, or another statutory requirement.
  • Aillwee Cave Co will keep personal details on file for the purpose of sending the buyer newsletters and other information included in the adoption pack. If you wish to change these details or remove them from our system, please contact the Centre in writing to Aillwee Cave Company, Ballyvaughan, Co. Clare.

Liability and indemnification

Australian Users

Limitation of liability

Nothing in these Terms excludes, restricts or modifies any guarantee, condition, warranty, right or remedy which the User may have under the Competition and Consumer Act 2010 (Cth) or any similar State and Territory legislation and which cannot be excluded, restricted or modified (non-excludable right). To the fullest extent permitted by law, our liability to the User, including liability for a breach of a non-excludable right and liability which is not otherwise excluded under these Terms of Use, is limited, at the Owner’s sole discretion, to the re-performance of the services or the payment of the cost of having the services supplied again.

US Users

Disclaimer of Warranties

This Website is provided strictly on an “as is” and “as available” basis. Use of the Service is at User’s own risk. To the maximum extent permitted by applicable law, the Owner expressly disclaims all conditions, representations, and warranties — whether express, implied, statutory or otherwise, including, but not limited to, any implied warranty of merchantability, fitness for a particular purpose, or non-infringement of third-party rights. No advice or information, whether oral or written, obtained by User from Owner or through the Service will create any warranty not expressly stated herein.

Without limiting the foregoing, the Owner, its subsidiaries, affiliates, licensors, officers, directors, agents, co-branders, partners, suppliers and employees do not warrant that the content is accurate, reliable or correct; that the Service will meet User’s requirements; that the Service will be available at any particular time or location, uninterrupted or secure; that any defects or errors will be corrected; or that the Service is free of viruses or other harmful components. Any content downloaded or otherwise obtained through the use of the Service is downloaded at User’s own risk and Users shall be solely responsible for any damage to User’s computer system or mobile device or loss of data that results from such download or User’s use of the Service.

The Owner does not warrant, endorse, guarantee, or assume responsibility for any product or service advertised or offered by a third party through the Service or any hyperlinked website or service, and the Owner shall not be a party to or in any way monitor any transaction between Users and third-party providers of products or services.

The Service may become inaccessible or it may not function properly with User’s web browser, mobile device, and/or operating system. The Owner cannot be held liable for any perceived or actual damages arising from Service content, operation, or use of this Service.

Federal law, some states, and other jurisdictions, do not allow the exclusion and limitations of certain implied warranties. The above exclusions may not apply to Users. This Agreement gives Users specific legal rights, and Users may also have other rights which vary from state to state. The disclaimers and exclusions under this agreement shall not apply to the extent prohibited by applicable law.

Limitations of liability

To the maximum extent permitted by applicable law, in no event shall the Owner, and its subsidiaries, affiliates, officers, directors, agents, co-branders, partners, suppliers and employees, be liable for

  • any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the Service; and
  • any damage, loss or injury resulting from hacking, tampering or other unauthorized access or use of the Service or User account or the information contained therein;
  • any errors, mistakes, or inaccuracies of content;
  • personal injury or property damage, of any nature whatsoever, resulting from User access to or use of the Service;
  • any unauthorized access to or use of the Owner’s secure servers and/or any and all personal information stored therein;
  • any interruption or cessation of transmission to or from the Service;
  • any bugs, viruses, trojan horses, or the like that may be transmitted to or through the Service;
  • any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the Service; and/or
  • the defamatory, offensive, or illegal conduct of any User or third party. In no event shall the Owner, and its subsidiaries, affiliates, officers, directors, agents, co-branders, partners, suppliers and employees be liable for any claims, proceedings, liabilities, obligations, damages, losses or costs in an amount exceeding the amount paid by User to the Owner hereunder in the preceding 12 months, or the period of duration of this agreement between the Owner and User, whichever is shorter.

This limitation of liability section shall apply to the fullest extent permitted by law in the applicable jurisdiction whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, even if the Owner has been advised of the possibility of such damage.

Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, therefore the above limitations or exclusions may not apply to User. The terms give User specific legal rights, and User may also have other rights which vary from jurisdiction to jurisdiction. The disclaimers, exclusions, and limitations of liability under the terms shall not apply to the extent prohibited by applicable law.

Indemnification

The User agrees to defend, indemnify and hold the Owner and its subsidiaries, affiliates, officers, directors, agents, co-branders, partners, suppliers and employees harmless from and against any and all claims or demands, damages, obligations, losses, liabilities, costs or debt, and expenses, including, but not limited to, legal fees and expenses, arising from

  • User’s use of and access to the Service, including any data or content transmitted or received by User;
  • User’s violation of these terms, including, but not limited to, User’s breach of any of the representations and warranties set forth in these terms;
  • User’s violation of any third-party rights, including, but not limited to, any right of privacy or intellectual property rights;
  • User’s violation of any statutory law, rule, or regulation;
  • any content that is submitted from User’s account, including third party access with User’s unique username, password or other security measure, if applicable, including, but not limited to, misleading, false, or inaccurate information;
  • User’s willful misconduct; or
  • statutory provision by User or its affiliates, officers, directors, agents, co-branders, partners, suppliers and employees to the extent allowed by applicable law.

Common provisions

No Waiver

The Owner’s failure to assert any right or provision under these Terms shall not constitute a waiver of any such right or provision. No waiver shall be considered a further or continuing waiver of such term or any other term.

Service interruption

To ensure the best possible service level, the Owner reserves the right to interrupt the Service for maintenance, system updates or any other changes, informing the Users appropriately.

Within the limits of law, the Owner may also decide to suspend or terminate the Service altogether. If the Service is terminated, the Owner will cooperate with Users to enable them to withdraw Personal Data or information in accordance with applicable law.

Additionally, the Service might not be available due to reasons outside the Owner’s reasonable control, such as “force majeure” (eg. labor actions, infrastructural breakdowns or blackouts etc).

Service reselling

Users may not reproduce, duplicate, copy, sell, resell or exploit any portion of this Website and of its Service without the Owner’s express prior written permission, granted either directly or through a legitimate reselling program.

Privacy policy

To learn more about the use of their Personal Data, Users may refer to the privacy policy of this Website.

Intellectual property rights

Any intellectual property rights, such as copyrights, trademark rights, patent rights and design rights related to this Website are the exclusive property of the Owner or its licensors.

Any trademarks and all other marks, trade names, service marks, wordmarks, illustrations, images, or logos appearing in connection with this Website and or the Service are the exclusive property of the Owner or its licensors.

The said intellectual property rights are protected by applicable laws or international treaties related to intellectual property.

Changes to these Terms

The Owner reserves the right to amend or otherwise modify these Terms at any time. In such cases, the Owner will appropriately inform the User of these changes.

Such changes will only affect the relationship with the User for the future.

The User’s continued use of the Website and/or the Service will signify the User’s acceptance of the revised Terms.

Failure to accept the revised Terms may entitle either party to terminate the Agreement.

If required by applicable law, the Owner will specify the date by which the modified Terms will enter into force.

Assignment of contract

The Owner reserves the right to transfer, assign, dispose, or subcontract any or all rights under these Terms. Provisions regarding changes of these Terms will apply accordingly.

Users may not assign or transfer their rights or obligations under these Terms in any way, without the written permission of the Owner.

Contacts

All communications relating to the use of this Website must be sent using the contact information stated in this document.

Severability

Should any of these Terms be deemed or become invalid or unenforceable under applicable law, the invalidity or unenforceability of such provision shall not affect the validity of the remaining provisions, which shall remain in full force and effect.

EU Users

Should any provision of these Terms be or be deemed void, invalid or unenforceable, the parties shall do their best to find, in an amicable way, an agreement on valid and enforceable provisions thereby substituting the void, invalid or unenforceable parts.
In case of failure to do so, the void, invalid or unenforceable provisions shall be replaced by the applicable statutory provisions, if so permitted or stated under the applicable law.

Without prejudice to the above, the nullity, invalidity or the impossibility to enforce a particular provision of these Terms shall not nullify the entire Agreement, unless the severed provisions are essential to the Agreement, or of such importance that the parties would not have entered into the contract if they had known that the provision would not be valid, or in cases where the remaining provisions would translate into an unacceptable hardship on any of the parties.

US Users

Any such invalid or unenforceable provision will be interpreted, construed and reformed to the extent reasonably required to render it valid, enforceable and consistent with its original intent. These Terms constitute the entire Agreement between Users and the Owner with respect to the subject matter hereof, and supersede all other communications, including but not limited to all prior agreements, between the parties with respect to such subject matter. These Terms will be enforced to the fullest extent permitted by law.

Governing law

These Terms are governed by the law of the place where the Owner is based, as disclosed in the relevant section of this document, without regard to conflict of laws principles.

Exception for European Consumers

However, regardless of the above, if the User qualifies as a European Consumer and has their habitual residence in a country where the law provides for a higher consumer protection standard, such higher standards shall prevail.

Venue of jurisdiction

The exclusive competence to decide on any controversy resulting from or connected to these Terms lies with the courts of the place where the Owner is based, as displayed in the relevant section of this document.

Exception for European Consumers

The above does not apply to any Users that qualify as European Consumers, nor to Consumers based in Switzerland, Norway or Iceland.


Last Updated: July 27, 2021